A
Email and cloud
Google Workspace or Microsoft 365 done properly. Custom domain email, shared drives that survive when staff leave, calendars that everyone can see, sensible permissions.
IT, email and cloud setup
IT that quietly works, day in, day out.
Email, files, devices, backups, security, sorted properly. The basic infrastructure your home needs, set up so it stays out of your way and a real person picks up when something breaks.
01 · What we set up
Three layers of IT. One careful build.
B
Devices and backups
Laptops, tablets and the home's mobile phone fleet, set up to a documented standard. Encrypted, backed up, replaced on a known cycle. No more sticky notes for passwords.
C
Security and recovery
Multi-factor authentication everywhere, ransomware protection, a written incident plan, tested backups. The boring layer that quietly keeps you running on a bad day.
02 · What good looks like
Six things every home deserves.
The IT that should already be in place. Built to keep your home safe, your team's time respected, and your costs predictable.
01
GDPR by design
Resident and family data sits where it should, with the right access, encrypted at rest. Audit trail you can hand to a CQC inspector without flinching.
02
Multi-factor on everything
Free, painless, the single biggest reduction in your cyber-attack surface. Set up properly so the team is not constantly locked out.
03
Tested backups
Backups that have actually been restored, not just configured. We run the drill once a quarter and document the result.
04
On-call response
A real human on the other end of the phone within the agreed SLA. No tier-one ticket queues, no script-reading.
05
Predictable monthly cost
One agreed figure. Updates, security patches, device swaps and helpdesk included. No nasty change requests three months in.
06
Trained team
Short, plain-English training for everyone who uses the kit. Phishing awareness, password hygiene, safe sharing. Your team becomes part of the security layer, not a hole in it.
03 · How we get there
From audit to handover, typically four weeks.
No huge migrations. No downtime that disrupts the home. Quiet, scheduled, fully documented.
- Step 1
Audit
Two days on site or remote, mapping every device, account, shared file and password the home currently uses. We find what is risky and what is fine.
- Step 2
Setup
We build the new layer alongside the old, test it thoroughly, then cut over a piece at a time. No big-bang weekend migrations.
- Step 3
Train
Short sessions for the team. Clear, written instructions for the bits that matter. Refresher available any time.
- Step 4
Maintain
Monthly health-check, quarterly backup test, annual policy review. You get a one-page summary every month, not a forty-page report you will never read.
One more thing
Care, digitised.
Thirty minutes, no obligation, no sales deck. Tell us where digital is letting your home down. We will tell you, honestly, whether we can fix it.
hello@carehome.cloud·Bristol & remote, UK·Mon to Fri, 9 to 5